Partner With Us

When someone leaves your hospital, clinic, or home care service, their care plan still needs support, especially when daily life feels overwhelming.

Lighthouse Care partners with healthcare and community organizations to provide focused care management, helping people stay connected, informed, and supported between medical visits or in-home services.

Our Partners

We work with organizations across New York City, Westchester, and Long Island, including:

Hospitals and health systems
Outpatient clinics and specialty practices
Behavioral health and substance use treatment programs
Home care agencies and visiting nurse services
Long-term care and post-acute settings
Community-based organizations and social service agencies

If your organization supports people with ongoing health or mental health needs, and social factors are getting in the way of care, partnering with a licensed care management agency may be helpful.

The Challenge
We Help You Address

Even with strong clinical care and thoughtful discharge planning, it’s common to see:

Missed follow-up appointments or unfilled prescriptions
Frequent emergency room or hospital use for preventable reasons
Difficulty reaching people after they leave your setting
Information gaps across multiple providers and programs

Lighthouse Care focuses on what happens between visits. We help people understand next steps, stay connected to services, and address barriers that make care harder to manage.

How We Support Your Patients, Members, and Clients

Our care managers work directly with the individuals you refer to:

Organize appointments, referrals, and follow-up steps
Explain letters, forms, and benefit notices in plain language
Coordinate with providers and programs alongside the person
Explore housing, income, food, and transportation resources when needed
Check in as circumstances change and adjust plans over time

We do this while respecting your existing treatment or service plan. Our role is to add connection and follow-through, not to duplicate clinical care or internal case management.

When to Consider a Referral?

Clinically grounded. Personally delivered.

A referral to Lighthouse Wellness may be helpful when someone:

Is enrolled in Medicaid
Has ongoing health or mental health needs with frequent acute care use
Struggles with follow-through due to housing, financial, or family stressors
Has difficulty understanding or responding to letters, forms, or benefit changes
Is connected to multiple services but still feels uncoordinated or at risk
Is hard to reach consistently, but responds when trust and continuity are built

If you’re unsure whether someone is a good fit, we welcome a conversation. We’re happy to talk through the situation and offer guidance.