Partner With Us

When someone leaves your hospital, clinic, or home care service, their care plan still needs support, especially when daily life becomes a barrier.
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Lighthouse Care partners with healthcare and community organizations to provide care management that keeps people connected, informed, and supported between visits and services.

We work closely within the New York healthcare and community support landscape, helping individuals, families, providers, and partner organizations stay connected to care, services, and next steps.

Our Partners

We work with organizations across New York City, Westchester, and Long Island, including:

Hospitals and health systems
Outpatient clinics and specialty practices
Behavioral health and substance use treatment programs
Home care agencies and visiting nurse services
Long-term care and post-acute settings
Supportive housing, shelter, and transitional living programs
Community-based organizations and social service agencies

If your organization supports people with ongoing health or mental health needs, and social factors are getting in the way of care, partnering with a licensed care management agency can help.

Individuals and families looking for support can also learn more about the types of healthcare and community organizations Lighthouse Care regularly works alongside throughout New York.

The Challenge
We Help You Address

Even with strong clinical care and thoughtful discharge planning, it’s common to see:

Missed follow-up appointments or unfilled prescriptions
Frequent emergency room or hospital use for preventable reasons
Difficulty reaching people after they leave your setting
Information gaps across multiple providers and programs

Lighthouse Care focuses on what happens between visits. We help people understand next steps, stay connected to services, and address barriers that make care harder to manage. We also help providers and partner organizations maintain continuity by staying connected with individuals over time and communicating when additional coordination or follow-through is needed.

How We Support Your Patients, Members, and Clients

We provide care management and services through New York’s Social Care Network.

Our care managers work directly with the individuals you refer to:

Organize appointments, referrals, and follow-up steps
Explain letters, forms, and benefit notices in plain language
Coordinate with providers and programs alongside the person
Help connect to housing, food, income, and transportation resources when needed
Check in as circumstances change and adjust support over time

We do this while respecting your existing treatment or service plan. Our role is to add connection and follow-through to support your clinical care and internal case management.

Invite us to your next team meeting, or come see us at ours.

Schedule a Presentation Partner Referrals

When to Consider a Referral?

Clinically grounded. Personally delivered.

A referral to Lighthouse Care may be helpful when someone:

Is enrolled in Medicaid
Has ongoing health or mental health needs with frequent acute care use
Struggles with follow-through due to housing, financial, or family stressors
Has difficulty understanding or responding to letters, forms, or benefit changes
Is connected to multiple services but still feels uncoordinated or at risk
Is hard to reach consistently, but responds when trust and continuity are built

If you’re unsure whether someone is a good fit, we welcome a conversation. We’re happy to talk through the situation and offer guidance.

We can also help people see if they qualify for additional support through New York’s Social Care Network.

Explore Partnering With Us

If you have questions, reach out. We’re happy to talk about what our support looks like.

You can call or text us at 212-258-1009, connect via email, or via this form.

We are based in New York City, supporting individuals and families across the five boroughs, Westchester, and Long Island.